Damaged or incorrect item received
Protect your return eligibility when an item arrives damaged or wrong.
Updated August 31, 20262 views
Take clear photos of the product, packaging and delivery label as soon as possible.
Do not use, repair or alter the item before support reviews the case.
Open a return request or support ticket and include the order number, affected item and photos.
Do not use, repair or alter the item before support reviews the case.
Open a return request or support ticket and include the order number, affected item and photos.